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ITC London

03 Sep 2024

Why and How to Embrace Generative AI in Insurance: Insights from NTT DATA

Jolijn Schalkwijk

The insurance industry is witnessing a significant transformation, driven by the rise of new technologies like Generative AI. This innovation is more than just a trend; it's a game changer that is reshaping how insurers operate. Generative AI enhances daily processes, boosts efficiency through task automation, and unlocks new levels of creativity. However, along with these benefits come challenges that insurers must navigate carefully.

In a recent interview, Cristina Álvarez, Head of GenAI for Insurance at NTT DATA EMEAL, shares her expert insights on the evolving role of Generative AI in the insurance sector. With a robust background in data science and machine learning, Cristina is a leading voice in AI-driven insurance innovation. Her experience positions her perfectly to guide insurers through the complexities of integrating Generative AI into their operations.

Key Topics Covered by Cristina Álvarez:

  • Bringing to Light the Unique Capabilities of Generative AI

Generative AI brings a host of new features that go beyond traditional AI applications. Cristina explores these capabilities and discusses how they can be effectively leveraged in various insurance functions.

  • Strategic Use Cases for Generative AI in Insurance

Insurers are adopting different strategies when it comes to Generative AI. But does taking the lead in this technology offer a competitive edge? Cristina delves into the most impactful use cases and the potential benefits for early adopters.

  • Essential Steps for Launching Generative AI Initiatives

With new technology comes the need for new skills. Cristina provides practical examples of how insurers can develop and apply these skills to successfully implement Generative AI initiatives.

  • The Risks of Delaying Generative AI Adoption

The insurance industry has seen other disruptive technologies reshape the landscape. Cristina emphasizes the importance of not hesitating in adopting Generative AI and offers strategies for overcoming common fears associated with new technology adoption.

Watch the Full Interview:

Don’t miss out on this opportunity to gain valuable insights into how Generative AI can transform your insurance operations. Watch the video to hear Cristina Álvarez’s expert advice on why and how to start your Generative AI journey.

Watch the full interview here!

Company

NTT DATA
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