Life Underwriting is not an exact science as there are many exceptions and individual aspects. Some insurers still underwrite manually or use questionnaires with little insight into the health of their portfolio. s.360 life underwriting is more than a questionnaire, as the solution combines over 5 different software into 1 single SaaS. s.360 life underwriting is a spin-off from medical group Samplemed, which dedicated itself to Life Insurance Underwriting for over 35 years. The insurtech has the mission to translate the existing medical knowledge from the group into a language the computer can understand.

s.360 offers all different channels of investigation as modules in the SaaS, to be used and automated in an ongoing flow for each insurance product of its clients: clients can opt for predictive models, automated online questionnaires, video interviews, paramedical exam requests to partner labs, direct upload of extra files from applicants, everything lands in the underwriter workbench. Its Underwriting Manual is interactive and can be adapted to each insurance company according to their rules and the rules of the reinsurers they work with.

It is an all-in-one underwriting workbench for life insurance, delivering specialised medical knowledge to underwriters in an interactive way. For example, the system can detect and differentiate 64+ types of diabetes (clinical scenarios relevant to underwriting). Diabetes is 1 of the over 500 risks s.360 pre-mapped in the websemantics. This project is ongoing as s.360 wants to be able to automate millions of shares of risk, through medical HUMAN-intelligence.

How it works

API first, a case will be created in the platform with JavaScript Object Notation requiring very little information from the core systems of the Carrier. s.360 already has a product setup – with a no-code process – in which the client journeys are built on the interface and the interaction of investigation channels is mapped. Once saved, all cases created will be in flow, respecting the drawn journey design for each Life insurance product.

The system will ensure all steps will be followed during an automated journey, and only cases that are complex and inconclusive will require underwriter attention.

Once cases are completed, all information will land in the s.360 Life Data Lake of the Client, with structured medical risks and details about each anonymized proposal, as a DNA. With this, dashboards are much richer and can bring deep insights into all medical conditions present in the portfolio, pointing to and comparing severity across cases and diseases.

Why we selected s.360 for ITC DIA Europe Amsterdam?

Luanna Eroles, Partner and Head of Growth at Samplemed took the stage at ITC DIA Europe Amsterdam, to present the core concept of the s.360 underwriting SaaS. More than automating, s.360 wants to make Life Insurance future-proof. For that, it captures and stores high-quality, structured, underwriting data.

s.360 just won the SEAL Award from the Insurance World Challenges 2024. They were also finalists this year at the ZIC2024 (Zurich Innovation Challenge 2024) – BU Brazil.

Prior to it, they won the Prize Best of Insurance Brazil, and Premio Segurador Latam.

Who is s.360?

The s.360 life is a spin-off from a Medical Group, Samplemed, which dedicated itself to Life Insurance Underwriting for over 35 years.

They have 3 PhDs and 5 Masters as company Partners, from which many are active in academia as Teachers (Clemson University and Universities in Brazil). Born in Brazil, they are global, operating today in over 6 countries across the Americas and Europe. The Saas was built during the pandemic (2020-2022), launched in September 2022 to the South American market, where it got a lot of traction, and is now being unveiled to the European market.

“More than automation, we work translating our medical knowledge into a solution that will empower Life Underwriters to become future-proof. Together, we fly higher.”

Silas Kasahaya, CEO