Confirmed Speaker Companies
Agenda
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09:00
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King George15 mins
- Main Stage
- A deep-dive into the primary challenges facing the UK market in 2025, and how we can learn from and work with each other to overcome them
- Discover impacts of new regulation such as DORA and AI EU, and how to work effectively with the European and American markets
- Explore opportunities to grow through partnerships and collaboration across the ecosystem
09:15
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King George15 mins
- Main Stage
- Future-proof your IT infrastructure to ensure it is ready to tackle the challenges of tomorrow
- Target cost reduction and customer centricity to stay competitive
- Explore how the stepwise introduction of AI processes can have a real impact on efficiency and future resilience
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09:30
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King George15 mins
- Main Stage
- Enhance operational resilience through a robust, agility-centric technology strategy to enable you to predict and react to changing market conditions and emerging trends
- Integrate advanced data analytics, risk management and disaster recovery plans to ensure you are fully prepared
- Curate a culture of innovation to empower your employees to foster more holistic and innovative problem-solving skills, and experiment with new ideas without fear of failure
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09:45
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King George45 mins
- Main Stage
- An overview of the market consolidation resulting from an increase in M&A activity, leading to fewer but larger players, intensifying competition, and driving the need for diversification of product offerings to maintain market share
- Expand your operations, invest in new technologies, and enter emerging markets with capital from PE and VC to fuel your growth
- Explore how the future of the industry may be influenced by evolving financial pressures and trends
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10:30
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Porter Tun30 mins
- Exhibition Area
11:00
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King George20 mins
- Main Stage
- Create a framework that encourages AI experimentation whilst maintaining control through defined ethical principles and compliance requirements to ensure transparency, accountability, and fairness
- Implement data quality checks, privacy measures, and standardised processes to manage data used in AI models, prioritising accuracy and compliance
- Build real-time monitoring systems to track AI performance, detect anomalies and mitigate risks
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11:20
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King George15 mins
- Main Stage
- Break down internal silos to ensure the availability of large, accurate and consistent datasets for training AI models and limit ethical concerns around bias
- Manage vulnerabilities specific to AI technologies to protect against breaches and cyber attacks
- Foster trust from customers with transparent communication and robust privacy guidelines
11:35
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Presentation: Future-Proof Your Strategy: Gain a Competitive Edge with AI in Claims and UnderwritingKing George15 mins
- Main Stage
- An overview of Tryg’s new strategy and approach to AI integration and utilisation, particularly in relation to the claims and underwriting spaces
- Successful AI initiatives and case studies from within Tryg, and the lessons to be learned
- Reflections on how the future of the industry will be most impacted by AI, and where it will take us
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11:50
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King George40 mins
- Main Stage
- Continuously monitor and evaluate the performance of your tech and adjust depending on customer and employee feedback
- Scale and develop AI solutions across different business units where it could add the most value
- Implement guidelines for ethical AI use, ensure transparency in decision-making processes, and identify and address biases in algorithms promptly
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12:30
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Porter Tun60 mins
- Exhibition Area
13:30
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King George15 mins
- Main Stage
- Emerging risks such as cyber, climate change, and geopolitical instability are taking centre stage – be at the forefront of innovation to secure market share
- Utilise technology to enhance your pricing ability, and underwrite specialty risks with greater speed and accuracy
- Collaborate with industry experts, tech firms, and startups to craft specialised solutions that address unique risks in industries such as space travel, renewable energy, and autonomous vehicles
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Lower Sugar Room30 mins
- Roundtable Room
- Identify gaps in coverage
- Tailor products for women’s health
- Address health equity
- Leverage data to improve outcomes
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Queen Charlotte60 mins
- Workshop Room
- Customer duty
- Ensuring digital accessibility
- Inclusive insurance
- Be the best partner possible for your customer’s life
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13:45
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King George40 mins
- Main Stage
- Embedded is on the rise – don’t get left behind: establish partnerships with industries such as auto, personal devices and travel to gain unimpeded access to your customer
- Leverage these collaborations to create new revenue streams and offer customers a cohesive, value-added experience
- Employ tech such as APIs, AI, and ML to integrate products into platforms and ecosystems, enabling the move from multiple disconnected services to an interconnected journey
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14:00
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Lower Sugar Room30 mins
- Roundtable Room
- Tackle data fragmentation
- Address limitations of legacy systems
- Manage utilisation and compliance
- Improve precision of risk models and pricing
14:30
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King George10 mins
- Main Stage
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Lower Sugar Room60 mins
- Roundtable Room
- The Forecast for Innovation – what are the next big disruptions?
- Key challenges in commercial lines underwriting and how to overcome them
- Cloud vs On Premises – challenges and benefits
- How insurers can navigate regulatory and compliance impacts on commercial lines
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Queen Charlotte60 mins
- Workshop Room
- Efficiency vs effectivity
- Tackle rising costs
- Prioritise customer experience
- Successfully implement AI
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14:40
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King George10 mins
- Main Stage
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14:50
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King George10 mins
- Main Stage
15:00
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King George20 mins
- Main Stage
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15:20
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King George10 mins
- Main Stage
15:30
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Porter Tun30 mins
- Exhibition Area
16:00
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King George20 mins
- Main Stage
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Lower Sugar Room60 mins
- Roundtable Room
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Queen Charlotte60 mins
- Workshop Room
- How do you ensure you remain competitive and relevant in an AI-driven future?
- What are concrete, tangible ways that you can leverage AI in your pricing workflows?
- How can you retain and supercharge the human in the loop?
- What skills will your team need to embrace these tools in the next 2-5 years?
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16:20
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King George40 mins
- Main Stage
- Utilise big data and predictive analytics to refine risk assessments and develop more accurate pricing models
- Implement AI-driven underwriting platforms to automate complex risk assessments and improve speed
- Deploy cloud-based tools to facilitate collaboration between underwriters, actuaries, and pricing teams, ensuring cohesive risk assessment and pricing strategies
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17:00
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Porter Tun120 mins
- Exhibition Area
09:00
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King George15 mins
- Main Stage
- Optimise claims processing with automation to speed up claims handling, reduce manual errors, and enhance customer experience without losing the crucial human touch
- Strengthen fraud detection and prevention with advanced data analytics which help to identify fraudulent claims early, helping to minimise payout losses and protect genuine customers
- Use predictive analytics to anticipate cost trends and implement proactive expense management across the claims lifecycle
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Lower Sugar Room60 mins
- Roundtable Room
- Strategies for “uninsurability”
- Climate technology
- Climate products
- Rethinking role in society
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Queen Charlotte60 mins
- Workshop Room
- Working with OEMs
- Embedded product development
- Challenges in life & health
- Case studies & deep dives
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09:15
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King George40 mins
- Main Stage
- Integrate AI and ML to streamline processes, enhance accuracy in claim assessments, and improve CX
- Adopt digital platforms for seamless claims processing to improve communication, reduce processing time, and enhance customer satisfaction
- Utilise AI-driven customer support to offer 24/7 assistance and prioritise training staff to handle inquiries with empathy and efficiency
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10:00
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King George15 mins
- Main Stage
- Address the NatCat protection gap with PPPs designed to reduce risk, accelerate post-disaster recovery and limit volatility
- Work with climate institutions to augment existing data to support prevention and reduce claims burden
- Reevaluate and diversify reinsurance partnerships to spread risk and better prepare for large-scale losses
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Lower Sugar Room60 mins
- Roundtable Room
- Attract the right talent
- Build a DEI strategy to be proud of
- Curate an innovation mindset across teams
- Secure employee buy-in
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Queen Charlotte60 mins
- Workshop Room
- Harness the power of social media
- Working with digital brokers & aggregators
- Where are our customers?
- Learnings from insurtechs
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10:15
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King George45 mins
- Main Stage
From social inflation to climate mitigation, get an overview of the current landscape in the USA, and how future evolution may impact UK & European insurance markets
11:00
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Porter Tun60 mins
- Exhibition Area
12:00
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King George60 mins
- Main Stage
Six of the most innovative and exciting start-ups in the market take the stage to showcase their solutions -
Lower Sugar Room60 mins
- Roundtable Room
How can cyber risk transfer remain both valuable and sustainable in the face of systemic exposure?
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Queen Charlotte60 mins
- Workshop Room
How can we drive customer loyalty and satisfaction to improve retention and expand?
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13:00
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Porter Tun60 mins
- Exhibition Area
14:00
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King George15 mins
- Main Stage
- Weather market cycling with a focus on product differentiation and tailored solutions, improved operational efficiency and strengthened risk management practices, to maintain underwriting discipline
- Implement cost control measures and economic forecasting tools to anticipate and manage the impact of interest rates and inflation on your business
- Support SMEs and individuals during challenging economic times through microinsurance products and bundled services to simplify the purchase process
14:15
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King George15 mins
- Main Stage
- Implement predictive analytics, AI and telematics to capture and process real-time data, receive automated alerts and incident reports, improving underwriting precision, reducing fraud and speeding up resolutions
- Create products and rewards programs that emphasise risk prevention and transition your business from inconvenient necessity to valuable partner
- Explore the reality of autonomous vehicles, IoT devices, and smart home systems for comprehensive risk profiles
14:30
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King George30 mins
- Main Stage
- Explore emerging product lines such as digital assets, autonomous vehicles, drones, quantum computing and VR
- Consider your talent acquisition strategy for upcoming years as new generations enter the market and the value proposition of insurance as an employer does not shift
- Work with your peers across the insurance ecosystem to redefine the industry’s place in an evolving society that needs all its influential players to step up and be part of the change for good
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15:00
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King George5 mins
- Main Stage