Confirmed Speaker Companies
Agenda
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09:00
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Main Stage15 mins
- Main Stage
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09:15
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Main Stage15 mins
- Main Stage
- Supercharge your core IT to meet tomorrow’s challenges
- Drive cost reduction and customer centricity to stay competitive
- Explore how the stepwise introduction of AI processes can have a real impact on efficiency and future resilience
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09:30
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Main Stage15 mins
- Main Stage
- Enhance operational resilience through a robust, agility-centric technology strategy to enable you to predict and react to changing market conditions and emerging trends
- Integrate advanced data analytics, risk management and disaster recovery plans to ensure you are fully prepared
- Curate a culture of innovation to empower your employees to foster more holistic and innovative problem-solving skills, and experiment with new ideas without fear of failure
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09:45
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Main Stage15 mins
- Main Stage
- We live in an interconnected world that gives rise to emerging risks with significant accumulation potential
- The current era is characterized by polycrisis – parallel and interconnected crises resulting from the convergence of drivers such as climate change, technological progress (especially digitalization and AI), and geopolitical tension and uncertainty
- Addressing emerging risks and their interconnections is essential to unlocking opportunities, including the net-zero transition, digitalization gains, and the orchestration of supply chains, trade, and economic growth
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10:00
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Main Stage40 mins
- Main Stage
- From California wildfires to pre-existing medical conditions – how do we ensure we continue to fulfil insurance’s fundamental role to support the vulnerable in society in the face of increasingly challenging risk profiles?
- Utilise predictive analytics and AI-driven underwriting platforms to refine risk assessments and develop more accurate and inclusive pricing models
- Harness the full power of the most data that has ever been accessible to insurers to improve prevention and truly be a partner in your policyholders’ lives
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10:40
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Exhibition Hall30 mins
- Exhibition Area
11:10
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Main Stage25 mins
- Main Stage
- Create a framework that encourages AI experimentation whilst maintaining control through defined ethical principles and compliance requirements to ensure transparency, accountability, and fairness
- Implement data quality checks, privacy measures, and standardised processes to manage data used in AI models, prioritising accuracy and compliance
- Build real-time monitoring systems to track AI performance, detect anomalies and mitigate risks
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11:35
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Main Stage25 mins
- Main Stage
- Many insurance leaders are implementing AI to improve their underwriting, but it’s often unclear how to do so effectively (or even how to do it at all)
- This session will take a deep dive into how AI can actually impact the underwriting process, including real-world deployment experiences
- Underwriting leaders can get actionable insight into how AI can deliver real underwriting results, and how to set their organization up for success
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12:00
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Presentation: Future-Proof Your Strategy: Gain a Competitive Edge with AI in Claims and UnderwritingMain Stage20 mins
- Main Stage
- An overview of Tryg’s new strategy and approach to AI integration and utilisation, particularly in relation to the claims and underwriting spaces
- Successful AI initiatives and case studies from within Tryg, and the lessons to be learned
- Reflections on how the future of the industry will be most impacted by AI, and where it will take us
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12:20
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Main Stage40 mins
- Main Stage
- Continuously monitor and evaluate the performance of your tech and adjust depending on customer and employee feedback
- Scale and develop AI solutions across different business units where it could add the most value
- Implement guidelines for ethical AI use, ensure transparency in decision-making processes, and identify and address biases in algorithms promptly
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13:00
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Exhibition Hall60 mins
- Exhibition Area
14:00
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Main Stage15 mins
- Main Stage
- Emerging risks such as cyber, climate change, and geopolitical instability are taking centre stage – be at the forefront of innovation to secure market share
- Utilise technology to enhance your pricing ability, and underwrite specialty risks with greater speed and accuracy
- Collaborate with industry experts, tech firms, and startups to craft specialised solutions that address unique risks in industries such as space travel, renewable energy, and autonomous vehicles
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Roundtable Room60 mins
- Roundtable Room
- How to overcome challenges associated with poor customer and service provider data, including integrating it within your organisation
- How to ensure the accuracy of data and enrich with new information sources
- Real-world success stories from effectively leveraging data
- Measuring the ROI of data
- The intersection of data and technology
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Workshop Room60 mins
- Workshop Room
- Customer duty
- Ensuring digital accessibility
- Inclusive insurance
- Be the best partner possible for your customer’s life
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14:15
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Main Stage45 mins
- Main Stage
- Embedded insurance is on the rise: establish partnerships with industries such as auto, personal devices, and travel to gain unimpeded access to your customer
- Leverage these collaborations to create new revenue streams and offer a cohesive, value-added experience, supported by real-time cross-border multi-currency rails that facilitate seamless global flows
- Discover how payments sit at the heart of embedded insurance—from API-driven solutions to real-time payments, with a look towards blockchain-based innovations that enable secure, efficient, and scalable customer experiences
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15:00
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Main Stage10 mins
- Main Stage
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Roundtable Room60 mins
- Roundtable Room
- The Forecast for Innovation – what are the next big disruptions?
- Key challenges in commercial lines underwriting and how to overcome them
- Cloud vs On Premises – challenges and benefits
- How insurers can navigate regulatory and compliance impacts on commercial lines
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Workshop Room60 mins
- Workshop Room
- Efficiency vs effectivity
- Tackle rising costs
- Prioritise customer experience
- Successfully implement AI
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15:10
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Main Stage10 mins
- Main Stage
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15:20
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Main Stage20 mins
- Main Stage
- Technology investment roadmaps and where insurers are placing big bets
- How to prepare for and overcome the impending skills gap
- Identify and unblock collaboration hurdles
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15:40
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Main Stage20 mins
- Main Stage
- Discover the cost of bad data, and the opportunity the right data can bring across the policyholder lifecycle.
- How to gain a complete and trusted view of third-parties, which can be shared across the business
16:00
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Exhibition Hall30 mins
- Exhibition Area
16:30
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Main Stage20 mins
- Main Stage
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Roundtable Room60 mins
- Roundtable Room
- How do you ensure you remain competitive and relevant in an AI-driven future?
- What are concrete, tangible ways that you can leverage AI in your pricing workflows?
- How can you retain and supercharge the human in the loop?
- What skills will your team need to embrace these tools in the next 2-5 years?
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Workshop Room60 mins
- Workshop Room
- Share your perspective of the evolving landscape of claims processing
- Should you focus on automating existing processes or on transformational solutions that redefine resilience?
- What are the challenges, opportunities, do’s and don'ts, and best practices?
- Walk away with actionable insights on building a claims process that balances operational efficiency with long-term competitive advantage
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16:50
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Main Stage40 mins
- Main Stage
- An overview of the market consolidation resulting from an increase in M&A activity, leading to fewer but larger players, intensifying competition, and driving the need for diversification of product offerings to maintain market share
- Expand your operations, invest in new technologies, and enter emerging markets with capital from PE and VC to fuel your growth
- Leverage cooperations with startups to efficiently test and use external innovation for efficiency or customer benefits
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17:30
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Exhibition Hall60 mins
- Exhibition Area
09:30
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Main Stage20 mins
- Main Stage
INSHUR in partnership with UBER discusses its road to zero emissions and the insurance challenges this poses:
- The importance of partnerships for the on-demand driver economy
- The new challenges EVs pose for insurance, and their use of technology and data
- Is insurance ready for innovation with the continued growth of the on-demand driver economy?
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Roundtable Room60 mins
- Roundtable Room
- Strategies for “uninsurability”
- Climate technology
- Climate products
- Rethinking role in society
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Workshop Room60 mins
- Workshop Room
- Working with OEMs
- Embedded product development
- Challenges in life & health
- Case studies & deep dives
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09:50
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Main Stage40 mins
- Main Stage
- Integrate AI and ML to streamline processes, enhance accuracy in claim assessments, and improve CX
- Adopt digital platforms for seamless claims processing to improve communication, reduce processing time, and enhance customer satisfaction
- Utilise AI-driven customer support to offer 24/7 assistance and prioritise training staff to handle inquiries with empathy and efficiency
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10:30
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Exhibition Hall60 mins
- Exhibition Area
11:30
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Main Stage60 mins
- Main Stage
Six of the most innovative and exciting start-ups in the market take the stage to showcase their solutions -
Roundtable Room60 mins
- Roundtable Room
How can cyber risk transfer remain both valuable and sustainable in the face of systemic exposure?
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Workshop Room60 mins
- Workshop Room
How can we drive customer loyalty and satisfaction to improve retention and expand?
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12:30
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Exhibition Hall60 mins
- Exhibition Area
13:30
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Main Stage20 mins
- Main Stage
Discover how we can increase the private market coverage at a multinational level across Europe thanks to syndication facilitation and data sharing within a PPP (Public & Private Partnership)
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13:50
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Main Stage30 mins
- Main Stage
- Implement a hybrid approach to align agile teams with traditional waterfall processes, fostering collaboration and minimising friction between methodologies
- Address resistance proactively by demonstrating early wins, ensuring transparent communication, and involving stakeholders in shaping the integration journey
- Create a supportive environment that aligns individual aspirations with company goals, using tailored development plans and recognition programs to motivate and retain top performers
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14:20
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Main Stage40 mins
- Main Stage
- Explore emerging product lines such as digital assets, autonomous vehicles, drones, quantum computing and VR
- Consider your talent acquisition strategy for upcoming years as new generations enter the market and the value proposition of insurance as an employer does not shift
- Work with your peers across the insurance ecosystem to redefine the industry’s place in an evolving society that needs all its influential players to step up and be part of the change for good
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15:00
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Main Stage5 mins
- Main Stage