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Agenda

ITC London

Agenda

Confirmed Speaker Companies

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09:00
  1. King George
    15 mins
    • Main Stage
    • Whether it's securing capacity, connecting with potential partners or surviving in today's harsh investment landscape, hear more about challenges facing insurtechs and how we can address them, together
    • Overview of strategies for scaling and securing investment
    • Explore and make the most of collaboration opportunities with incumbents and other market players to ensure success
09:15
  1. King George
    15 mins
    • Main Stage
    • A deep-dive into the primary challenges facing the UK market in 2025, and how we can learn from and work with each other to overcome them
    • Discover impacts of new regulation such as DORA and AI EU, and how to work effectively with the European and American markets
    • Explore opportunities to grow through partnerships and collaboration across the ecosystem
09:30
  1. King George
    15 mins
    • Main Stage
    • Enhance operational resilience through a robust, agility-centric technology strategy to enable you to predict and react to changing market conditions and emerging trends
    • Integrate advanced data analytics, risk management and disaster recovery plans to ensure you are fully prepared
    • Curate a culture of innovation to empower your employees to foster more holistic and innovative problem-solving skills, and experiment with new ideas without fear of failure
09:45
  1. King George
    45 mins
    • Main Stage
    • An overview of the market consolidation resulting from an increase in M&A activity, leading to fewer but larger players, intensifying competition, and driving the need for diversification of product offerings to maintain market share
    • Expand your operations, invest in new technologies, and enter emerging markets with capital from PE and VC to fuel your growth
    • Explore how the future of the industry may be influenced by evolving financial pressures and trends
10:30
  1. Porter Tun
    30 mins
    • Exhibition Area
11:00
  1. King George
    15 mins
    • Main Stage
    • Invest in continuous learning and development to combat the shortage of skilled AI & ML professionals in the industry
    • Communicate the objectives, benefits, and impacts of AI with comprehensive training and education to help employees understand how AI will enhance their work-life
    • Engage employees early by seeking their input, involving them in pilots and allowing them to test new tools to foster a sense of ownership and reduce resistance to change
11:15
  1. King George
    15 mins
    • Main Stage
    • Break down internal silos to ensure the availability of large, accurate and consistent datasets for training AI models and limit ethical concerns around bias
    • Manage vulnerabilities specific to AI technologies to protect against breaches and cyber attacks
    • Foster trust from customers with transparent communication and robust privacy guidelines
11:50
  1. King George
    40 mins
    • Main Stage
    • Continuously monitor and evaluate the performance of your tech and adjust depending on customer and employee feedback
    • Scale and develop AI solutions across different business units where it could add the most value
    • Implement guidelines for ethical AI use, ensure transparency in decision-making processes, and identify and address biases in algorithms promptly
12:30
  1. Porter Tun
    60 mins
    • Exhibition Area
13:30
  1. Queen Charlotte
    60 mins
    • Workshop Room
  2. Lower Sugar Room
    60 mins
    • Roundtable Room
  3. 15 mins
13:45
  1. King George
    40 mins
    • Main Stage
    • Embedded is on the rise – don’t get left behind: establish partnerships with industries such as auto, personal devices and travel to gain unimpeded access to your customer
    • Leverage these collaborations to create new revenue streams and offer customers a cohesive, value-added experience
    • Employ tech such as APIs, AI, and ML to integrate products into platforms and ecosystems, enabling the move from multiple disconnected services to an interconnected journey
14:30
  1. Queen Charlotte
    60 mins
    • Workshop Room
  2. Lower Sugar Room
    60 mins
    • Roundtable Room
  3. King George
    20 mins
    • Main Stage
15:05
  1. King George
    15 mins
    • Main Stage
    • Leverage emerging tech to create a win-win where claims are reduced, and customer satisfaction and loyalty bolstered
    • Use data from wearables to personalise insurance plans, offering tailored premiums and coverage options based on individual health metrics
    • Learn how to reduce loss ratios through data collection and incentives to encourage more accurate pricing and fewer claims
15:30
  1. Porter Tun
    30 mins
    • Exhibition Area
16:00
  1. King George
    20 mins
    • Main Stage
    • Explore how the roles of agents and brokers are shifting, adapting to new technologies and enhancing advisory capabilities
    • Capitalise on the rise of digital distribution channels to streamline purchasing, improve accessibility, and drive efficiency
    • Explore and learn from the attraction of aggregator platforms from the perspective of your customer
  2. Lower Sugar Room
    60 mins
    • Roundtable Room
  3. Queen Charlotte
    60 mins
    • Workshop Room
16:20
  1. King George
    40 mins
    • Main Stage
    • Utilise big data and predictive analytics to refine risk assessments and develop more accurate pricing models
    • Implement AI-driven underwriting platforms to automate complex risk assessments and improve speed
    • Deploy cloud-based tools to facilitate collaboration between underwriters, actuaries, and pricing teams, ensuring cohesive risk assessment and pricing strategies
17:00
  1. Porter Tun
    120 mins
    • Exhibition Area
09:00
  1. King George
    15 mins
    • Main Stage
    • Combat the evolution of fraud risk spurred by the rise of AI
    • Prioritise agility and utilise top-line tech and data analytics to avoid overloading of systems leading to increased human error
    • Enhance cybersecurity measures to protect sensitive data and prevent unauthorized access or breaches
  2. Queen Charlotte
    60 mins
    • Workshop Room
  3. Lower Sugar Room
    60 mins
    • Roundtable Room
09:15
  1. King George
    40 mins
    • Main Stage
    • Integrate AI and ML to streamline processes, enhance accuracy in claim assessments, and improve CX
    • Adopt digital platforms for seamless claims processing to improve communication, reduce processing time, and enhance customer satisfaction
    • Utilise AI-driven customer support to offer 24/7 assistance and prioritise training staff to handle inquiries with empathy and efficiency
10:00
  1. Queen Charlotte
    60 mins
    • Workshop Room
  2. King George
    15 mins
    • Main Stage
    • Implement dynamic pricing models that adjust premiums based on changing life expectancy trends and individual health data
    • Develop products specifically designed to address longevity risk, such as deferred annuities and hybrid products that combine life insurance with long-term care benefits
    • Utilise advanced data analytics and AI to improve risk assessment and predict longevity trends more accurately, allowing for better planning and resource allocation
  3. Lower Sugar Room
    60 mins
    • Roundtable Room
10:15
  1. King George
    45 mins
    • Main Stage
    From social inflation to climate mitigation, get an overview of the current landscape in the USA, and how future evolution may impact UK & European insurance markets
11:00
  1. Porter Tun
    60 mins
    • Exhibition Area
12:00
  1. King George
    60 mins
    • Main Stage
    Six of the most innovative and exciting start-ups in the market take the stage to showcase their solutions
  2. Queen Charlotte
    60 mins
    • Workshop Room

    How can we drive customer loyalty and satisfaction to improve retention and expand?

  3. Lower Sugar Room
    60 mins
    • Roundtable Room

    How can cyber risk transfer remain both valuable and sustainable in the face of systemic exposure?

13:00
  1. Porter Tun
    60 mins
    • Exhibition Area
14:00
  1. King George
    15 mins
    • Main Stage
    • Weather market cycling with a focus on product differentiation and tailored solutions, improved operational efficiency and strengthened risk management practices, to maintain underwriting discipline
    • Implement cost control measures and economic forecasting tools to anticipate and manage the impact of interest rates and inflation on your business
    • Support SMEs and individuals during challenging economic times through microinsurance products and bundled services to simplify the purchase process
14:15
  1. King George
    15 mins
    • Main Stage
    • Implement predictive analytics, AI and telematics to capture and process real-time data, receive automated alerts and incident reports, improving underwriting precision, reducing fraud and speeding up resolutions
    • Create products and rewards programs that emphasise risk prevention and transition your business from inconvenient necessity to valuable partner
    • Explore the reality of autonomous vehicles, IoT devices, and smart home systems for comprehensive risk profiles
14:30
  1. King George
    30 mins
    • Main Stage
    • Explore emerging product lines such as digital assets, autonomous vehicles, drones, quantum computing and VR
    • Consider your talent acquisition strategy for upcoming years as new generations enter the market and the value proposition of insurance as an employer does not shift
    • Work with your peers across the insurance ecosystem to redefine the industry’s place in an evolving society that needs all its influential players to step up and be part of the change for good
15:00
  1. King George
    5 mins
    • Main Stage