Large Language Models (LLMs) such as ChatGTP are rising and have massive potential to enhance insurers’ processes and customer support, but how can insurers make sure that such models know their company and their data?

Often, policyholders have to pay expenses out of their own pockets, which are then reimbursed after several weeks or even months by the insurance provider. This way of handling claims can lead to financial emergencies, or even personal emergencies when policyholders are not able to pay upfront in the event of damage. Also, for insurers, […]

Mental health solutions often come with limited accessibility and long waiting lists, which is particularly dissatisfactory when it comes to mental health as timely intervention can be crucial. ifeel is responding to this growing demand for accessible mental health support. Its team of psychologists and product leaders developed an innovative triage model to assist insurance […]

Imagine a device that does all those time-consuming tasks you dread, like processing emails, attachments, tickets, PDFs, scans, and forms. It frees you up to focus on your company’s next big steps. But where do you even start with AI? AI seems broad and complex—can it be simplified? DeepOpinion‘s Generative Automation platform is transforming the […]

Insurers often have to deal with the manual signing of paper mandates and labour-intensive management of payment failures. Twikey’s new approach automates e-mandate signing and provides failure management, significantly reducing administrative efforts and enhancing success rates. Efficiency and customer satisfaction are pivotal in the insurance industry. Twikey introduces an approach to managing recurring payments through […]

In today's dynamic financial and regulatory environment, insurance companies are required to adapt and revolutionise their operations. We sat down with Darren Snoxell, J.P. Morgan Payments' Executive Director, Head of Insurance, EMEA, to talk about how strategic payment strategies can empower insurers to adapt, innovate and thrive in an era of unprecedented change. 

Clearspeed helps insurers make better and faster decisions at scale by analysing voice in a unique way. Their neuro-science-powered technology enables insurers to accurately identify the risk of fraud so that low-risk transactions can be expedited and high-risk cases flagged for expert follow-up. We sat down with Manjit Rana, Executive VP for Clearspeed UK EMEA […]

The amount of data in the insurance industry can be quite overwhelming. According to iblue Consulting, data preparation plays a strategic role in producing AI projects, and therefore they believe that by focusing on effective data preparation, organisations can significantly improve the success rates of their AI projects.   iblue Consulting is a Brazilian digital business […]

In today’s fast-paced environment, underwriters and portfolio managers struggle to keep up with all developments in real-time. The demands of daily tasks leave little time to search for and analyse relevant articles about portfolio companies or new business prospects. No matter how thorough your research is, there’s always a risk of missing critical news, increasing […]

Did you know that over a third of fraud attempts targeting financial institutions now use AI? Unfortunately, traditional identity verification methods are often cumbersome and susceptible to fraud. Prevention is better than cure, and that’s where Signicat comes in. Signicat addresses critical pain points for insurers by streamlining their customer onboarding process (reducing it by […]